AlHayat Turki Doner

We recently visited Hayat Döner and placed our order shortly after arriving. At first, everything seemed fine, but after 10–15 minutes of waiting, the food still hadn’t come. Eventually, the waiter informed us there was a problem with the kitchen printer, which caused a delay. The total wait time ended up being around 25–30 minutes, which we were understanding about. However, when the food finally arrived—specifically the shawarma meat—it was too cold. We politely pointed this out to the waiter, and his response was: “Now you realized it’s too cold?” This came across as impolite and unprofessional, especially since only about 20–30 seconds had passed between being served and giving our feedback. This is not the way to speak to customers. We were disappointed—not just with the food temperature, but also with the attitude and lack of courtesy from the staff. A bit more respect and attentiveness would have made a big difference in the overall experience.

by far the best doner in town